Returns & Exchanges

At Running Bear, we want to ensure you have the perfect gear for your journey, which is why we offer a 30-day window for returns on all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process makes it easy to get back on track.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Pack Your Gear

    Place the unused items back into their original shoe box or packaging, ensuring all tags remain attached for a valid return.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and secure it firmly to the outside of your shipping mailing bag.

  • 4.
    Ship and Track

    Drop off your package at any authorized carrier location and keep your tracking receipt until your refund is processed.